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|Do you ship to my country?|
|Please create an account by clicking the "My Account / Order Status" link at the top right-hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.|
|What are my payment choices?|
|During the checkout process, you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.|
|When will my order ship, and what are my shipping charges?|
|Custom shipping quotes are calculated based on your location, address type (Non-Commercial or Commercial) and weight/size of your selected product. Simply add items to your cart and proceed to the Checkout page. We will contact you with your custom quote before charging your card or you can pre-authorize shipping rates for faster processing.
Tanks are custom-made and will ship 10-14 business days after receiving payment.
|What is the return policy?|
|Poly-Mart’s manufacturing policy does not allow for cancellations or returns once the tank(s) have been manufactured (even if not yet shipped). Poly-Mart tanks are manufactured when ordered.
Before ordering, always be sure to re-measure your dimensions and contact customer service with any questions at firstname.lastname@example.org.